Moving Company FAQs

Was your question not answered below? Please visit our contact page and send us an email or give us a call.

What items won’t A. Breton Relocations ship?

Please click here for a full list of items that A. Breton Relocations is unable to ship.

Can we ship kitchen liquids like olive oils and vinegar?

Yes, we can ship all admissible non hazardous liquids however they should be placed inside of clear plastic tote bins.

Can I leave items in my dresser drawers?

Yes, please leave only clothes, linens and pillows inside of dresser drawers.

How do I properly secure my boxes for transport?

We encourage all of our customers to purchase the proper moving boxes, paper and tape utilizing our $150 credit for moving supplies. Make sure both the tops and bottoms of boxes are secured.

How does our IKEA furniture get transported?

Due to the soft particle board fibre composition of IKEA furniture, it can only travel in its original state, disassembled. Our crew can assist you with the disassembly and reassembly – inquire for rates.

How do I pack my mattresses for shipping?

We will provide thick plastic bags and pack up the mattresses for you at no extra cost.

How do I pack my TVs for my long distance move? Do I need to have the original boxes?

Not to worry – we have the proper boxes for shipping your TVs and will pack these for you at no extra cost.

When I’m shipping my items do I share the truck with other moves? And if so, how are my items accounted for and kept separate?

In most cases there will be other shipments along with yours. We take great care in ensuring that all items on the truck are taken care of and each of your items will be itemized with colour coded stickers connected to a full inventory of your items.

Shipments are kept separate by load bars and plywood making walls between loads.

What is the typical transit time for shipping my goods?

Our usual transit time for a cross Canada move would be 7-14 days. This would ultimately depend on the origin and destination.

How do we ship our cars?

Our trusted services involve the safe and secure transport of your household goods and motorcycles inside our enclosed trailer. Should you be seeking car shipping, we can recommend a reliable carrier.

Is my shipment covered for loss and/or damages?

Yes, fully covered! We offer Replacement Value protection.

Everyone wants the peace of mind that full protection offers. Replacement Value Protection is maximum coverage at an affordable price. Replacement Value Protection simply means that if the damaged household item cannot be repaired to its original condition it will be replaced with a new one of like kind and quality at today’s market price. This protection is limited only by the amount of valuation you select. It is important, therefore, that you recognize and establish the realistic replacement value of all your possessions.

Our only requirement is that your shipment be protected at minimum coverage of not less than $5.00 per pound of the actual weight of your household possessions.

For example, if the actual total weight of your household items is 10,000 pounds, you must apply replacement cost coverage of not less than $50,000. (10,000 pounds X $5.00/lb.)

Our company will not ship or be held liable for Jewellery and Personal safes with contents. We recommend all high value items remain in the clients possession.

Full Replacement Value coverage is included on every quote.

For clarification or any other questions please contact Dana Breton.